
Terms of Service for APARTMENT MAID
ApartmentMaid – Booking Terms (Customer Agreement) – v9
1. PLATFORM-ONLY USE All services must be booked, paid for, and completed exclusively through ApartmentMaid.
2. NO OFF-PLATFORM ACTIVITY You agree not to hire or rebook providers outside the platform.
3. LIQUIDATED DAMAGES $500 per violation or 15% of lifetime value (whichever greater).
4. PAYMENT AUTHORIZATION & CHARGEBACK LIABILITY You authorize all charges and agree to no fraudulent chargebacks.
5. MARKETPLACE STATUS ApartmentMaid is a technology platform only.
6. NO EMPLOYMENT RELATIONSHIP No employment or agency relationship exists.
7. NO BACKGROUND CHECK GUARANTEE We do not guarantee provider screening or qualifications.
8. NO WARRANTY Services are provided AS IS.
9. ASSUMPTION OF RISK You accept all risks of third-party entry into your property.
10. PROPERTY RESPONSIBILITY You must secure valuables and provide safe access.
11. INDEPENDENT CONTRACTOR LIABILITY Providers are fully responsible for their actions.
12. LIMITATION OF LIABILITY Liability is limited to the booking amount.
13. NO PERSONAL LIABILITY To the maximum extent permitted by law, no owner, member, manager, officer, employee, or agent shall have personal liability. All claims must be brought solely against ApartmentMaid.co, LLC.
14. INDEMNIFICATION You agree to hold ApartmentMaid harmless.
15. SERVICE AVAILABILITY No guarantee of service completion.
16. CANCELLATIONS Late cancellations may be charged.
17. DAMAGE REPORTING Claims must be made within 24 hours or are waived.
18. INSURANCE DISCLAIMER Coverage is limited and not guaranteed.
19. PAYMENT RECOVERY You authorize recovery of all owed amounts.
20. FRAUD & ABUSE Fraud may result in termination and legal action.
21. ACCOUNT TERMINATION Accounts may be suspended anytime.
22. FORCE MAJEURE No liability for uncontrollable events.
23. MODIFICATION OF TERMS Terms may change anytime.
24. ARBITRATION All disputes resolved via arbitration in New York.
25. DELEGATION CLAUSE Arbitrator decides enforceability.
26. CLASS ACTION WAIVER No class actions allowed.
27. OPT-OUT 30-day arbitration opt-out.
28. GOVERNING LAW New York law applies.
29. SURVIVAL Key terms survive termination.
30. SEVERABILITY Invalid parts do not affect the rest.
31. ENTIRE AGREEMENT This is the full agreement.
32. ACKNOWLEDGMENT By booking, you agree to all terms.
Effective Date: These Terms of Service are effective as of 1/1/2024.